Customer Support

Terms and conditions

01. Introduction
SiamEast Solutions Public Company Limited, hereinafter referred to as “We” or “SE”, provides procurement and distribution of industrial products and various related services to industrial plants, which are divided into 4 product groups: Product group and pump system technology Management product group Production processes and piping systems Innovative material product group Business product group, services and related products Provide online services through siameastsolutions.com (In this agreement it is referred to as the “Website”) Your use of this website is governed by these terms and conditions. Therefore, we kindly request you to read and abide by the terms and conditions of use of this website for your own benefit. You Because the company has a policy of continuously developing and improving website services. So there may be improvements. Change the brush from time to time. By using this website, you accept all terms and conditions. If you do not agree to these terms and conditions. or any part of these terms and conditions You must not use this website. We reserve the right to change these terms and conditions without prior notice.

02. About intellectual property rights
SE would like to inform you that Under the protection of intellectual property rights such as text, images, photographs, any content, trademarks. service mark Trade name How to present information Information Including any components that appear on this website. It is considered the sole legal right of SE. Other than the owner, SE does not authorize anyone to use such name or copyright. It may violate the rights of the owner.
Users of the website are permitted to make copies of portions for personal use. But it is not for commercial use. Do not reproduce, modify, modify or do anything in the manner of seeking legitimate benefits from the above intellectual property without permission from us.

03. Links to other websites
SE is not responsible for any content displayed on websites other than siameastsolutions.com and is not responsible for damages incurred from visiting those websites.

04. Product information
4.1 Displaying product details
We endeavor to provide detailed product information. To be as consistent with the truth as possible However, some types of products may have discrepancies in information due to The product owner made the change or it was caused by the website itself. We have done our best to provide you with up-to-date information.
4.2 Price information
We do not warrant that any details, information, prices, promotions or other content on the website or otherwise will be error-free. We may correct any errors or update information if it becomes inaccurate. at any time without prior notice

05. Sales and orders
5.1 Ordering products and services It will be considered complete when you have paid for the goods and services as initially stated. Including accepting the terms and conditions as agreed upon. However, any prices and promotions offered for sale are only valid for orders placed through the website. This siameastsolutions.com only cannot be used to purchase with the company’s sales staff.
5.2 Selling and ordering products Will deliver the product according to the conditions of delivery of that product.
5.3 Prices stated on the website siameastsolutions.com The price does not include VAT and delivery.
5.4 Some products must be within SE’s requirements and standards only.

06. Payment
payment for goods Payment can only be made via the channels specified by SE, such as transferring money to a bank account.

07. SE’s responsibilities
7.1 We are not responsible for and cannot guarantee the quality of products or services provided by third parties. Even though the Company uses reasonable efforts to provide accurate information. But the product packaging may contain additional information. Please read the warnings. Instructions for use are always included with the product before using any product. If you would like additional information about the product, please contact us or contact the manufacturer directly. If it is found that the product does not meet the requirements as shown in the details. We recommend that you return it in unused condition. (except products that cannot be returned) according to company policy. You must check and comply with all applicable regulations. Including the purchase and use of that product.
7.2 You must follow our instructions. In order for the products we provide to you to be safe and should follow the manual. Instructions for use of that product We cannot be held responsible for any damage caused by products we deliver. caused by use that is not intended How to use or not follow the instructions?
7.3 Our responsibilities It does not cover death or personal injury caused by the user’s negligence. or responsible for false information to cause damage to us
7.4 We are not responsible for any special, indirect, incidental, damages or losses that are not foreseeable. or loss of business profits and the like.
7.5 The provisions of Section 07 or any other section shall not affect your rights under the legal framework.

08. Rules, regulations and etiquette for using the website
8.1 When you use this SE website, we may ask for permission to access your information in order to develop and improve the website, but in accordance with the Privacy Policy.
8.2 When you contact us through one of the channels, as the case may be, on the website siameastsolutions.com That means you have given us permission to collect that information about you.
8.3 We are not responsible for and do not necessarily agree with and are not involved in any untrue content. We reserve the right to stop contacting you in that particular contact without prior notice. If the message you contact has intent or there is any doubt that
a. Content that is illegal or untrue
b. Data file suspected of being a virus That will result in abnormal operation or software that may cause damage to the operation of the Company’s computer system/network system.
c. Illegal acts related to other laws, including infringement of intellectual property rights of the Company or third parties.
d. Public relations that is intended to compete or steal the company’s customers.
The company is happy to listen to suggestions and other suggestions and the company can take advantage of those suggestions to develop. Improve in various areas without any obligation to compensate you for the information provided.

09. Force majeure
SE will not be liable for any default under the Agreement where we are prevented from performing our duties by any cause beyond our reasonable control, including natural disasters, lightning strikes, floods. , fire, weather, riots, road blockades, labor disputes, wars, civil commotion, harassment damages, failure of any telecommunications or information systems.

10. Contact us
If you have any questions, comments, suggestions, or want to report wrongdoing that is against the policies of SE or our services. Please contact us at

SiamEast Solutions Public Company Limited
Mr. Krirk Leekasem, Deputy Chief Executive Officer
15/1 Rayong Highway Road, Route 3191, Huai Pong Subdistrict, Mueang Rayong District, Rayong Province
Tel: 0-3868-2540 Fax: 0-3868-2539

11. All terms and conditions
These Terms constitute the entire agreement between you and SE and supersede all negotiations. and previous agreements

12. Enforcement and
12.1 These terms and conditions are governed only by the laws and interpretations of Thailand.
12.1 In the case of disputes, disputes, claims that arise or interpretations of performance and breaches will be cited and will be used in the courts of Thailand in resolving such disputes.

I have read and understand the terms and conditions governing this agreement. and accept all the terms of this agreement.